Purr-sonal Support
Got a curious kitten or a cat-tastrophe? Our cat-obsessed team is ready to pounce on your questions!
🐾 Phone: +1 (555) 123-4567
📫 Email: support@rompicatz.store
🏠 Address: Catnip Palace, 123 Purr Lane, Houston, TX 77001, USA
⏰ Business Hours: Monday to Friday, 9:00 AM – 6:00 PM (CST)
Need help picking the paw-fect toy or tracking an order? We’re all ears (and whiskers)!
FREQUENTLY ASKED QUESTIONS
Yes, you will receive the exact product shown in the picture.
We make sure all our images accurately represent the item, including its features, color, and design, so you know exactly what you're getting. If there are any updates or variations, they’ll be clearly mentioned in the product description.
You can view your sales receipt in your order confirmation email.
A detailed receipt is automatically sent to your email after purchase. If you can’t find it, check your spam folder or log into your account to view your order history and download receipts anytime.
To return an item, simply contact us within 30 days of delivery.
We’ll guide you through the return process step by step. Make sure the item is unused and in its original packaging. Once approved, you'll receive instructions and a return address.
Yes, we regularly restock popular items marked as “out of stock.”
If a product you're interested in is unavailable, we recommend checking back soon or contacting us — we’ll be happy to give you an estimated restock date or suggest similar alternatives.
We currently ship orders within the United States only.
Simply enter your shipping address at checkout, and we’ll handle the rest. If you have special delivery instructions, feel free to add them during the order process.